Privacy Policy — Aipro.ee

Effective from 8 January 2026
Aipro.ee — WordPress website development services

1. General provisions

This Privacy Policy describes how the Aipro.ee website (hereinafter “we”) collects, uses, and protects the personal data of visitors and clients.

We comply with the requirements of the EU General Data Protection Regulation (GDPR, Regulation (EU) 2016/679) and Estonian legislation on the processing of personal data.

Data controller: AIPROLAB OÜ
Registration number: 17221090
E-mail: info@aipro.ee

2. What data we may collect

We may process the following categories of data:

2.1. Data you provide to us

name (if provided);
email address;
phone number (if provided);
the content of your inquiry/message, project details, and other information you send via the website form or by e-mail.

2.2. Technical data

IP address, device and browser type, operating system;
pages visited and actions on the website, referral source, session duration;
cookie data (if used on the website and/or enabled in your browser).

3. Purposes of processing personal data

We process personal data only to the extent necessary for the following purposes:

handling inquiries and providing feedback;
preparing a proposal, agreeing on terms, timelines, and scope of work;
concluding and performing a service agreement;
ensuring the proper operation of the website, security, and prevention of abuse;
fulfilling legal and accounting obligations (in the case of paid services).

4. Legal bases for processing (GDPR)

Personal data is processed on the following legal bases:

consent (for example, when you submit an inquiry form);
necessity for the conclusion/performance of a contract (if you order services);
legitimate interest (for example, ensuring website security and stability);
legal obligation (for example, accounting and tax law requirements).

5. Data retention periods

We retain personal data no longer than necessary for the purposes of processing:

inquiry and correspondence data — up to 12 months after the last contact, unless a longer period is required for contract performance or by law;
contractual and accounting data — up to 7 years where such retention is required by law (for example, to evidence business transactions).

6. Disclosure to third parties

We may disclose personal data only to service providers that are necessary for the operation of the website and the provision of services, and only to the extent required for them to perform their functions. This may include:

hosting and infrastructure services;
email services for handling inquiries and correspondence;
services that ensure website security and stability.

Such providers process data on our behalf and are required to comply with confidentiality obligations and applicable GDPR requirements.

7. Processing in Estonia and the EU

We aim to process data in Estonia and the European Union/EEA.

If, in certain cases, services are used whose infrastructure may be located outside the EU/EEA, any transfer is carried out only with GDPR-approved safeguards (for example, standard contractual clauses) and only to the extent necessary.

8. Security

We apply technical and organisational measures designed to protect personal data from unauthorised access, loss, alteration, or disclosure.

Data transmitted via the website is sent over a secure HTTPS (SSL/TLS) connection where available and correctly configured on the user/provider side.

9. Your rights

Under the GDPR, you have the right to:

obtain information about the processing of your data and access to your data;
request correction of inaccurate data;
request deletion of data where there are no legal grounds for continued retention;
restrict processing and/or object to processing in cases provided by law;
data portability (where applicable);
withdraw consent at any time where processing is based on consent.

To exercise your rights, send a request to info@aipro.ee. In certain cases, we may request additional information to verify your identity.

10. Cookies

The website may use cookies for:

ensuring basic functionality;
improving security and operational stability;
analytics and content improvement (if such tools are used).

You can restrict or disable cookies in your browser settings. In this case, some website features may not function properly.

11. Where to complain

If you believe your rights have been violated, you may file a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon).

12. Policy updates

We may update this Privacy Policy from time to time. The current version is published on Aipro.ee, and the effective date is stated at the beginning of this document.